Privacy Policy

Effective Date: January 1, 2026 | Broome Service Solutions, LLC | McDonough, GA

Broome Service Solutions, LLC ("BSS," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, contact us, or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, phone number, email address, and mailing address.
  • Service Information: Details about the services you request, property information, and job-related notes.
  • Communication Records: Emails, text messages, and other correspondence with our team.
  • Payment Information: Billing details necessary to process payments. We do not store full payment card numbers.
  • Website Usage Data: IP address, browser type, pages visited, and other analytics data collected through standard web technologies.

2. How We Use Your Information

We use the information we collect to:

  • Schedule, confirm, and fulfill service appointments.
  • Send quotes, invoices, and service-related communications.
  • Respond to inquiries and provide customer support.
  • Send informational text messages regarding your appointments and services.
  • Improve our services and website experience.
  • Comply with legal obligations.

3. Data Sharing

Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in and consent information is never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy explicitly excludes mobile opt-in data and consent records.

We do not sell, rent, or trade your personal information. We may share limited information only in the following circumstances:

  • Service Providers: Trusted vendors who assist in operating our business (e.g., payment processors, scheduling software) under strict confidentiality agreements. These parties are prohibited from using your data for any purpose beyond providing services to BSS.
  • Legal Requirements: When required by law, court order, or government authority.
  • Business Protection: To protect the rights, property, or safety of BSS, our clients, or others.

4. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Broome Service Solutions, LLC from (470) 227-1318 regarding informational communications about your services and appointments.

Consent is not a condition of purchase.Message frequency varies. Message & data rates may apply.

You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at (470) 227-1318 or cleaner@broomeserviceco.com.

Mobile opt-in information is never shared with third parties.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to contact us promptly if you have concerns about the security of your information.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal obligations.
  • Opt out of marketing communications at any time.
  • Withdraw consent for SMS messaging by replying STOP to any text message.

To exercise any of these rights, contact us at cleaner@broomeserviceco.com or (470) 227-1318.

8. Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: